Voucher - Terms and Conditions

Voucher Terms & Conditions

Overview Terms and Conditions for all vouchers:

Vouchers are for one use only and subject to availability.
Vouchers can be redeemed either over the phone or online at www.lockedinaroom.co.uk only
Vouchers hold no monetary value and are non-refundable once purchased/accepted
Once vouchers are purchased, they are unable to be returned
The voucher's expiry date is shown on the front of the voucher. The voucher is valid up to and including the expiry date
Vouchers are not for resale

Delivery of Vouchers

Vouchers delivered by post are subject to delivery times by our carrier Royal Mail. Locked In A Room (Exeter) Ltd are not responsible or liable for any delays that are incurred on their part. Vouchers lost by Royal Mail may be cancelled and replaced by contacting Locked In A Room’s Head Office.

Vouchers may be collected in person from a venue and become the sole responsibility of the purchaser once collected.

Vouchers issued by email to the address specified at time of purchase and can be sent to either the purchaser or to the gift recipient, subject to the purchaser's preference.

It is the responsibility of the purchaser to correctly address the vouchers. Locked In A Room (Exeter) Ltd is not liable or responsible for any loss suffered as a result of a voucher via email being blocked by filters or firewalls, or where the incorrect email address has been entered by the purchaser.

Voucher Terms & Conditions

Overview Terms and Conditions for all vouchers:

Delivery of Vouchers

Making a booking with a voucher

Refunds and Cancellations

Risk of loss

Fraud

Data Protection

Governing Law and jurisdiction